Haidilao Hotpot

There are personalized services in Haidilao Hot Pot, including free nail art on working days and hand care on holiday for female customers while they are waiting in the line. Customers can also have free leather shoe cleaning service, as well as free photo printing. The restaurant offers massage chairs for customers. Also, some stores have children’s play rooms and are accompanied by special personnel. While eating at Haidilao Hot Pot, customers can view Sichuan's characteristic face-changing performance as well as a fusion of Chinese martial arts. The restaurant also provides customers with a variety of snacks, fruits, and games at their seats. Haidilao Hot Pot has won more than ten titles and honors such as “advanced enterprise”, “consumer satisfaction unit” and “famous hot pot” in Sichuan, Shanxi, Henan and other provinces in China. From 2008 to 2012, it won the “Top 10 Hot Pot Restaurant” by the public comment website for 5 consecutive years in China. At the same time, it won the honorary title of “Top 100 Chinese Catering Enterprises” for 5 consecutive years. On May 27, 2011, “Haidilao” trademark was awarded “China Famous Brand”.